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Process redesign should not happen in isolation. A process may be faster, cleaner, or more efficient — but if it does not support the organisation’s strategy, it may not create meaningful business value.
Strategy defines where the organisation wants to go. Process redesign determines how work should be organised to help the organisation get there. When these two areas are disconnected, teams may become busy improving the wrong things.
For example, a business that wants to improve customer responsiveness may need different processes from a business focused on cost efficiency, innovation, compliance, or market expansion. The right process depends on the strategic direction behind it.
This Pritchett insight helps leaders connect process redesign with business strategy. It encourages organisations to look beyond internal efficiency and ask whether their processes truly support the outcomes the business is trying to achieve.
This resource is valuable for CEOs, senior leaders, strategy teams, operations managers, transformation leaders, and business owners who want process redesign to support stronger execution and clearer business direction.
What You’ll Learn From This PDF:
Process redesign should not happen in isolation. It should support the organisation’s strategy and help the business move in the right direction.
Download this Pritchett insight to understand how strategy and process redesign should work together to improve execution and business outcomes.